No-Refund Policy
By completing a purchase you confirm you have read the product description, the “What's included” list and any preview provided, and that you are buying a digital download that cannot be “returned” once accessed. This is disclosed on every product page and at checkout before you pay.
Delivery & your responsibility
After payment you receive time-limited, single-use download links, shown on the confirmation page and emailed to the address you entered. It is entirely your responsibility to download and save your files to your own device within the validity window. The links expire and are single-use by design, for security and anti-piracy reasons.
- You must provide a correct, working email address at checkout. We are not responsible for an incorrect or mistyped address.
- A link that has already been used, or that has expired because you did not download in time, will not be re-issued free of charge — you will need to purchase the product again. Re-purchase is a fresh, separate one-time charge.
- Inability to open a standard file format on your own device, lack of storage, or device/network issues on your side are not grounds for a refund or free re-issue.
The only exceptions
To be fair and to comply with applicable law, the following narrow situations — and only these — are handled at no extra cost. They are corrections of a fault on our side, not refunds for change of mind:
- Genuine non-delivery. If your payment succeeded but a fault in our system meant you never received a working download link at all, contact us within 72 hours of purchase with your order id and we will restore access to what you bought.
- Duplicate charge. If you were charged more than once for the same order due to a payment error, the duplicate is refunded.
- Materially wrong file. If the delivered file is materially different from its description (e.g. the wrong product, or a corrupted file we cannot replace), we will deliver a corrected file or, if we cannot, refund that item.
Requests under these exceptions must be made within 7 days of the transaction via our support page, with your order id and payment reference.
Chargebacks
If you raise a payment dispute or chargeback without first contacting us, we will contest it with our delivery records — order details, delivery logs, and download timestamps — which we keep for exactly this purpose. Please contact us first; genuine problems are fixed quickly.
Statutory rights
Nothing in this policy removes any non-waivable rights you may have under the Consumer Protection Act, 2019 or other applicable Indian law.
Last updated: 2026.